Job Description

 

Position Summary

The Audio Visual and Information Technology Technician is responsible for all technical aspects and scheduling of LBWCC and community events hosted on LBWCC campuses; and, for assisting in the design, installation, maintenance, and support of LBWCC academic labs, library, and faculty and administrative personnel offices. 

Salary
Commensurate with experience as determined on Salary Schedule E4, Grade 04 of the Alabama Community College System Board of Trustees salary schedules.

Essential Duties and Responsibilities

Information Technology:

1. Provide desktop operations support to computer users at the College, including installing new computers and necessary software and troubleshooting hardware and software problems.
2. Install, repair, and maintain hardware, software updates, and peripherals in academic labs, tutoring labs, faculty offices, and library, including unpacking, testing, transporting to user site, and interfacing to the network.
3. Perform preventive maintenance and use diagnostic and troubleshooting procedures to ensure optimum performance of labs and networks.
4. Assist the network administrator in managing and maintaining an optimal technology network for all users of the college
5. Participate in professional development activities, as required.
6. Perform other duties as assigned by the supervisor or President.

Distance Education:

1. Assist faculty and students with updating passwords and browser issues associated with his or her accounts.

Printer Maintenance 

1. Assist with maintaining the storage area and order cartridges for labs under IT administration.
2. Use IP addresses to monitor ink levels on network printers in essential offices and labs.
3. Assist faculty, staff, and administration with obtaining quotes for printer cartridges.
4. Assist faculty, staff, and administration with printer problems or issues.
5. Assist with installation of printers in labs and network printers.

Dixon Theatre & Conference Center:

1. Maintain Dixon Center electronic calendar and website and verify that all information is posted correctly and updated.
2. Responsible for the issuance and maintaining accurate rental agreements for community events.
3. Calculate rental fee and communicate orally and in writing with the prospective renter.  Collect deposit with agreement and remainder before the event.
4. Meet with prospective renters to explain the use and restrictions on the use of the facilities, including instructing on safety measures.
5. Inspect the facilities before and after each event.
6. Check out keys to the building and verify all keys are returned at the conclusion of the event. 
7. Periodically inspect all technical equipment to make sure it is in working order and perform routine maintenance and cleaning of the equipment. 
8. Assist with the setup of light and sound systems for LBWCC productions in the theatre or other prior approved activities.
9. Program the Paradigm system to allow users to access stage lights.
10. Manage Brightsign Infosystems on Andalusia, Greenville, and Opp campuses.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:  
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Be able to lift and move objects weighing up to fifty pounds; be able to work on a ladder at heights of six to eight feet; sit and stand for extended periods; bend, kneel, and reach.
• Work in a warmer or colder than comfortable environment for short periods.
• Perform night and weekend duties when needed.

 

Qualifications

Minimum of a bachelor’s degree with experience in technology and sound and lighting operations in theater. 

Application Procedures/Additional Information

Applicants must meet the minimum qualifications as indicated on this vacancy notice and must submit a complete application packet through the online application system in order to be considered. Applicants who fail to submit all required information will be disqualified. Only applications received during the period of this announcement will be considered. Application material may not be submitted by fax, email, or in person.
A complete application packet consists of:

• Completed Lurleen B. Wallace Community College online employment application.
• Current résumé.
• Cover letter describing specifically how your experience and qualifications meet the required qualifications.
• Appropriate transcript(s) identifying the applicant, date degree conferred, and verifying the applicant has received the minimum degree requirements. (NOTE: COPIES OF DIPLOMAS WILL NOT BE SUFFICIENT)

The submission of all required application material by the deadline date is the sole responsibility of the applicant. 
All submitted application materials become the property of the College. Requests for copies of application materials, including transcripts, will be denied.

Prior to receiving an offer of employment, applicants are required to submit letters of verification from previous or current employers verifying their work experience.  The letters of verification must include the applicant’s beginning and ending dates of employment and employment title and indicate if the employment was full or part-time. The person chosen to fill the position is required to furnish official transcripts prior to the completion of the first semester of employment.

In accordance with Alabama Community College System policy and procedures, the applicant chosen for employment will be required to sign a consent form for a criminal background check.  Employment will be contingent upon receipt of a clearance notification from a criminal background check. Lurleen B. Wallace Community College is an active participant in the Employment Eligibility Verification Program (E-verify). E-verify electronically confirms an employee's eligibility to work in the United States as required by the Department of Homeland Security. Lurleen B. Wallace Community College is an Equal Opportunity Employer. It is the official policy of the Alabama Community College System that no person shall, on the grounds of race, color, disability, gender, religion, creed, national origin, or age, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program, activity, or employment. Lurleen B. Wallace Community College will make reasonable accommodations for qualified disabled applicants or employees.  If you have a disability and require accommodation, please notify us at (334) 881-2223.

The College reserves the right to fill the position within one year of the stated anticipated starting date or not to fill the position due to budgetary or operational considerations.  Further, the College reserves the right to fill more than one position in the same job classification should another vacancy occur during the search process. Lurleen B. Wallace Community College reserves the right to withdraw this job announcement at any time prior to the awarding.

 

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